I was in a restaurant for a happy hour the other day and I could not believe the new policy they put into place for their happy hour. The restaurant used to charge $2.95 and $3.95 for their appetizers and $1 for on tap beers with no minimums. Most of the time most people would go into this establishment and get a few $2.95 meats to grill and a bunch of $3.95 appetizers without thinking and it would always come up to about on average $10-$15 a person depending on the person. I love this place because they have a great mojito and my husband loves the beers so I decided to take my parents to this restaurant for happy hour last night for dinner thinking hey we can go out for a nice inexpensive meal tonight.
When I start to order, the server informs me that I must order $15 of food and drink PER PERSON or we cannot order off the Happy Hour menu. I was LIVID. I could not believe they would make that kind of policy. For Happy Hour? The economy is already in a recession and they tell us this dumb rule when we sit down? This is definitely not good customer service. I was going to inform the manager but I decided not to do that since I like the food and did not want them to spit in my food whilst preparing it. But as a result of this piece of information, I ordered differently than I normally do. I ordered just enough to hit the $15 a person minimum and I tipped him just 15% as opposed to my normal 20% tip and ordering a few drinks and lots of food.
This is just bad business. I have no idea if this is actually the restaurant’s new policy or if the server was just tired of serving people who came in for happy hour and ate $5 worth of food per person and leaving him with very little tip.
In the end we spent $50 plus tax and tip so it came out to about $65 and he made himself $11 in tips because I am a fair tipper even though he was not very good at customer service and really does not deserve the tip.